Enjoy up to 100% Cashback & Step-up Rewards
Promotions
Win Big at Century Square, Tampines 1, Waterway Point & White Sands from 15 July to 14 August 2022!
Shop to your heart's content and get ready to win big rewards and prizes worth more than $20,000! Scan your FRx QR code when you spend at participating stores to enjoy these rewards.
 
Get Your $$$ Back
15 July to 14 August 2022
 
Update: Sure-Win Scratch Cards are fully redeemed at Tampines 1, Waterway Point and White Sands. 
 
 
Tier 1
Win up to 100% Cashback* in the form of FRx Gift Cards and retail vouchers! Spend $100 ($120 at supermarkets) to redeem a Sure-Win Scratch Card.
 
*100% cashback is capped at a maximum value of $100.
 
 
Tier 2
Shop at two or more participating malls to step up your rewards and redeem up to $40 FRx Gift Cards! Simply spend $100 ($120 at supermarkets) at each mall.
 
Participating malls include Century Square, Tampines 1, Waterway Point, White Sands.
 
Update: Transact at 2 Malls, Receive $10 FRx Gift Card is fully redeemed.
 
 
Win Mega Rewards
From 23 July 2022
 

Spend $150 ($180 at supermarkets) for a chance to scratch and win from our Mega Scratch Board full of prizes*!

*Limited to first 150 redemptions per day.
 
Mall
Date
Venue
Time
Waterway Point
23 & 24 July 2022 (Sat & Sun)
The Cove, Basement 2
3pm - 6pm
White Sands
30 & 31 July 2022 (Sat & Sun)
Level 1 Atrium, near Starbucks
3pm - 6pm
Century Square
6 & 7 August 2022 (Sat & Sun)
Level 1 Main Atrium near Swee Choon
3pm - 6pm
Tampines 1
13 & 14 August 2022 (Sat & Sun)
Level 1, Main Atrium near Sephora
3pm - 6pm
 
Citi Credit Cardmembers' Exclusive
15 July to 14 August 2022
 
Update: $10 FRx Gift Cards are fully redeemed at Century Square, Tampines 1, Waterway Point and White Sands.


Charge $100 to your Citi Credit Card to receive a $10 FRx Gift Card. Present up to 3 same-day, same-mall Citi Credit Card charge slip(s) at Customer Service to redeem.
 
Exclusive FRx eDeals
15 July to 14 August 2022
 
 
Redeem exclusive FRx eDeals for only 30 FRx Points each from the FRx Rewards Catalogue! Check out the deals from Century Square, Tampines 1, Waterway Point and White Sands.
 
TERMS AND CONDITIONS
 
A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
 
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Retail developments:
 
Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point and White Sands.
 
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the Frasers Experience (FRx) app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
 
3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.
 
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
 
5. For instant rewards, please see “B. Redemption”.
 
B. REDEMPTION
 
1. Frasers Experience (FRx) members enjoy these instant rewards:
 
Spend $100 ($120 for supermarket transactions) to redeem a Sure-Win Scratch Card. Simply scratch to reveal your Sure-Win prize. Cashback is rewarded in the form of FRx Gift Cards and retail vouchers.
From 15 July to 14 August 2022
 
Update : Sure-Win Scratch Card are fully redeemed at Waterway Point.
 
Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Minimum of $10 in a single transaction
  • Maximum of 3 same-day, same-mall transactions.
  • 100% cashback is capped at a maximum value of $100.
  • Limited to first 1,000 Scratch Card redemptions per mall.
  • Limited to a single redemption per FRx member per day.
  • Present your FRx QR code in the FRx app to verify transaction details scanned to the same account during the period of the purchase at Customer Service to redeem.
  • Present the Scratch Card at Customer Service to redeem the FRx Gift Card and/or retail vouchers.
  • Available on a first-come, first-served basis and while stocks last.
  • Redemption is available from 10am to 9.30pm. Receipts after 9.30pm may qualify for redemption on the following day.

Shop at two or more participating malls to step up your rewards and redeem FRx Gift Cards. Simply spend $100 ($120 for supermarket transactions) at each participating mall.
From 15 July to 14 August 2022
 
Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Minimum of $10 in a single transaction
  • Maximum of 3 same-day, same-mall transactions.
  • Minimum spend of $100 ($120 at supermarket) per mall must be same-day transactions.
  • Transact at more than one of the participating malls to qualify. Participating malls include Century Square, Tampines 1, Waterway Point and White Sands.
  • Transaction(s) at other participating mall(s) must be during promotional period from 15 Jul to 14 Aug 2022.
  • Limited to a single redemption per FRx member per Step-up Tier throughout the campaign period.
  • Limited to the first 200 redemptions per Step-up Tier.
  • Present your FRx QR code in the FRx app to verify transaction details at Customer Service to redeem.
  • FRx Gift Cards will be credited to your FRx e-wallet.
  • Transaction is not eligible for multiple redemptions in the same Step-up Tier.
  • Available on a first-come, first-served basis and while stocks last.
  • Redemption is available from 10am to 9.30pm. Receipts after 9.30pm may qualify for redemption on the following day.

Spend $150 ($180 at supermarkets) for a chance to scratch and win from our Mega Scratch Board full of prizes.
From 15 July to 14 August 2022
 
  • Minimum spend of $10 in a single transaction.
  • Maximum of 3 same-day, same-mall transactions.
  • Present receipt(s) at event to redeem.
  • Limited to 1 redemption per FRx member per day.
  • Limited to first 150 redemptions per day.
  • Transaction is not eligible for multiple redemptions.
  • Prizes are available on a first-come, first-served basis and while stocks last.

Charge $100 to your Citi Credit Card to receive a $10 FRx Gift Card.
From 15 July to 14 August 2022
 
Scan your FRx QR code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account.
 
  • Minimum spend of $100 in a maximum of 3 same-day, same-mall transactions for a $10 FRx Gift Card when you pay with your Citi Credit Card. Full payment must be made via Citi Credit Card.
  • Present up to 3 Citi Credit Card charge slip(s) at Customer Service to qualify.
  • Charge slips must be from the same Citi Credit Card.
  • Applicable to in-store purchase and electronic transactions at the participating Malls of Frasers Property only. Makan Master and eStore transactions are excluded.
  • Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last.
  • FRx Gift Card will be credited to your FRx e-wallet at Customer Service the qualifying spend is met.
  • Available on a first-come, first-served basis and while stocks last.
  • Redemption is available from 10am to 9.30pm. Receipts after 9.30pm may qualify for redemption on the following day.

2. To qualify for any instant rewards redemption at Customer Service, FRx members must scan their FRx QR code when making payments at participating stores prior to redemption on the day of purchase. The qualifying spend must be scanned to the same FRx account. Should the redemption require proof of payment, the actual receipts and/or payment card must be presented for verification.
 
3. The following receipts, including but not limited to, are not entitled to Instant Rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines,  pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
 
4. For supermarket spending from FairPrice Finest at Waterway Point or Fairprice at White Sands, FRx member must present same-day same-mall receipts along with their FRx QR code at FairPrice/FairPrice Finest Customer Service to earn FRx Points. For supermarket spending from Cold Storage at Tampines 1, FRx member must present same-day same-mall receipts along with their FRx QR code at the Tampines 1's Customer Service to earn FRx Points.
 
5. All instant rewards are available on a first-come, first-served basis while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind. 
 
6. All instant reward benefits may vary across all malls. Please check details at the respective mall’s Customer Service.
 
7. Frasers Property Retail Management reserves the right to sight all purchases before granting redemption.

C. OTHERS
 
1. All other terms and conditions pertaining to the FRx Programme applies. For more information, please visit here.
 
2. In the event of any dispute, decisions made by Frasers Property Retail Management will be final and no correspondence will be entertained.
 
3. Information is correct at the time of publishing. Frasers Property Retail Management reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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