We've got tons of new member love for you. Sign up as a Frasers Experience (FRx) member to double your rewards as you shop, eat and play with the FRx app!
With over 2,000 dining, shopping and entertainment experiences across the Malls of Frasers Property, enjoy double the fun and double the rewards with Frasers Experience!
NEW members can now earn a $5 FRx Gift Card with your first $50 spent via the FRx app, and double FRx Points throughout your first month of shopping.
Good news, FRx Points can be redeemed for FRx Gift Cards, retailer eVouchers, Carpark$ and more!
Score additional FRx Points when you pay with GrabPay via the FRx app, with a minimum spend of $10!
Yes, this means new members can earn up to 3X FRx Points every time they spend, plus extra GrabRewards Points for every $1 spent.
Win a $200 FRx Gift Card. Join #FRxMadeMeDoIt Contest!
Planning to enjoy a simple treat or a pampering experience at our malls? Capture your favourite FRx purchase for a chance to win it FREE when you join our #FRxMadeMeDoIt contest!
for more details.
Be a member! It’s FREE and easy:
TERMS AND CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
3. Payment with GrabPay via the FRx app is currently available at participating retailers. Check in-store for the payment mode accepted on FRx app.
4. For any further assistance, please email FRHelp@frasersproperty.com
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Retail developments:
Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Waterway Point, and White Sands.
2. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found at www.FrasersExperience.com
3. Membership is FREE. Local residents aged 18 and above may register as an FRx member via the FRx app or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
4. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments.
5. For instant rewards, please see “C. Redemption”.
1. Frasers Experience (FRx) members enjoy:
Get a $5 FRx Gift Card on your first in-mall transaction with a minimum spend of $50 and 2X FRx Points in your first month.
From 18 August 2022
Scan your FRx QR Code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
Applicable for new members sign up from 18 August, 8am only, with a minimum spend of $50 in a single in-mall transaction at the participating stores of the Malls of Frasers Property.
Limited to one redemption per new FRx member sign-up. $5 FRx Gift Card will be auto-credited to member’s FRx e-wallet when the qualifying spend is met, on a first-come, first-served basis and while stocks last.
The stored value in the FRx Gift Card expires 1 year from the date of issuance.
2X FRx Points will be issued for every transaction with a minimum spend of $10 capped at 500 bonus points per day, for the first 30-days from the date of sign-up.
Applicable to in-store transactions at the participating Malls of Frasers Property only. Frasers eStore and Frasers Makan Master transactions are excluded.
Get 2X FRx Points with a minimum spend of $10 and up to 2% back in GrabRewards points with every $1 spent.
From 18 August 2022
Scan your FRx QR Code in the app when paying in-store. The qualifying spending must be scanned to the same FRx account. Payment must be made with GrabPay via the FRx app.
2X FRx Points will be issued for every GrabPay transaction via the FRx app at participating retailers, with a minimum spend of $10 capped at 500 bonus points per day.
Get up to 2% back in GrabRewards points with every $1 spent via the FRx app.
Only GrabPay credits are accepted for transactions through GrabPay via the FRx app. FRx members are required to top up their GrabPay wallet with sufficient credits before making their purchase.
Payment with GrabPay via the FRx app is currently available at participating retailers. Check in-store for the payment mode accepted on FRx app. The list of which be obtained from https://bit.ly/FRxGrabPayRetailers
Payment confirmation will be reflected in the Grab app. FPRM will not be held responsible for any unsuccessful transactions due to insufficient GrabPay Credits or any other reason. For any payment-related inquiries, please contact Grab Help Centre
For refund requests not within the same business day of your purchase, please contact Grab Help Centre
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code in the app when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
4. For supermarket spending from FairPrice / FairPrice Finest, FRx members must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
5. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their FRx QR Code at the respective mall’s Customer Service to earn FRx Points.
6. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
7. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
8. The Management of Frasers Property Retail reserves the right to sight all purchases before granting redemption.
1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit here
2. In the event of any dispute, decisions made by The Management of Frasers Property Retail will be final and no correspondence will be entertained.
3. Information is correct at the time of publishing. The Management of Frasers Property Retail reserves the right to change the Terms and Conditions as it deems fit without prior notice.