Simply scan your FRx QR Code when you spend at participating stores to enjoy Citi Cardmembers’ exclusive!
Charge $100 in a maximum of 3 same-day, same-mall transactions to your Citi Card to receive a $10 FRx Gift Card at Customer Service.
Valley Point
27 March to 24 April 2023
Waterway Point
10 March to 16 April 2023
White Sands
10 March to 30 April 2023
TERMS AND CONDITIONS
A. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app, which allows FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across the following 12 Frasers Property Singapore developments:
Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
2. To apply, download the FRx app, which is available on the App Store and Google Play, and start enjoying FRx member’s benefits. Details can be found
here.
3. Membership is
FREE. Local residents aged 18 and above may register as an FRx member via the FRx app or through Customer Service at any of the Frasers Property Singapore developments. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
4. The applicant will be required to perform a one-time verification of their local mobile number in order to access the programme on the FRx app or through Customer Service at any Frasers Property Singapore developments.
5. For instant reward, please see “B. Redemption”.
B. REDEMPTION
1. Frasers Experience (FRx) members enjoy:
Get a $10 FRx Gift Card when you spend $100 in a maximum of 3 same-day, same-mall transactions with your Citi Card.
From 10 March 2023
Scan your FRx QR Code in the app when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Causeway Point, Century Square, Changi City Point, Eastpoint Mall, Hougang Mall, Northpoint City, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
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Minimum spend of $100 in a maximum of 3 same-day, same-mall transactions for a $10 FRx Gift Card when you pay with your Citi Card. Full payment must be made via Citi Card.
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Present up to 3 Citi Card charge slip(s) at participating Malls of Frasers Property Customer Service to qualify.
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Charge slips must be from the same Citi Card.
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Applicable to in-store purchase and electronic transactions at the participating Malls of Frasers Property only. Makan Master and eStore transactions are excluded.
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Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day on a first-come, first-served basis and while stocks last.
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FRx Gift Card will be credited to your FRx e-wallet at Customer Service when the qualifying spend is met.
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The stored value in each gift card expires 1 year from the date of issue.
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code in the app when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
4. For supermarket spending from FairPrice Finest, FRx members must present same-day same-mall receipts along with their FRx QR Code at FairPrice Finest Customer Service to earn FRx Points.
5. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their FRx QR Code at FairPrice Customer Service to earn FRx Points.
6. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their FRx QR Code at the respective mall’s Customer Service to earn FRx Points.
7. All instant rewards are available on a first-come, first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
8. All instant reward benefits may vary across the participating Malls of Frasers Property. Please check details at the respective mall’s Customer Service.
9. The Management of Frasers Property Retail reserves the right to sight all purchases before granting redemption.
10. Citibank and FPRM decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
11. Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.
12. FPRM shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Citi Cardmember from third parties with the vouchers (“Redeemed Products”) and FPRM shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.
13. Citibank and FPRM reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.
14. "Citibank" refers to Citibank Singapore Limited.
C. OTHERS
1. All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit
here.
2. In the event of any dispute, decisions made by The Management of Frasers Property Retail will be final and no correspondence will be entertained.
3. Information is correct at the time of publishing. The Management of Frasers Property Retail reserves the right to change the Terms and Conditions as it deems fit without prior notice.
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